At Christi Sothers, we want you to love your purchase. If you're not completely satisfied, we offer a hassle-free exchange or store credit policy within 30 days of delivery. Simply contact our customer service team, and we will guide you through the process. Please ensure the jewelry is in its original condition and packaging. Note that our policy does not include refunds, but we're committed to helping you find the perfect piece or providing store credit for future use.

Absolutely! We offer bespoke jewelry services where our in-house designer can create a unique piece just for you. Whether you want to modify an existing design or start from scratch, we will work closely with you to bring your vision to life. Contact us to schedule a consultation and discuss your ideas.

We provide both domestic and international shipping. Domestic orders typically arrive within 5-7 business days, while international orders can take 7-14 business days, depending on the destination. All shipments are insured and tracked for your peace of mind. You will receive a tracking number as soon as your order ships.

Our jewelry is crafted from the highest quality materials, including 18k gold, sterling silver, and a variety of precious and semi-precious gemstones. Each piece is meticulously inspected to ensure it meets our rigorous quality standards. Detailed information about the materials used can be found on the product page for each item.